Paycor to the Core
February 06, 2023

Paycor to the Core

Bob Bentz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Time & Attendance
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

Paycor was recommended by my bank. We use it primarily as our payroll service. It also provides detailed reporting for tax preparation use.

Pros

  • Payroll
  • Tax Preperation
  • 1099s
  • W-2 employees
  • Customer Service

Cons

  • Easier to find reports
  • Simpler reporting
  • Explanations of products for non-HR specialists.

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Yes

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

Yes

  • Increased time on other chores
  • Customer service solves problems
  • Improved end of year tax planning
Our HR and/or payroll team has saved 1-25 hours per month. - Doing payroll by hand is a waste of time. It is so complex and it is best to outsource it. This is especially true in the case of my company because we have employees in numerous states.
Doing payroll every period was extremely easy to do. It can be done in less than 5 minutes which is a huge time saver.
The prices for Paycor and ADP were similar. It really is a matter of personal preference. Paycor's service is better and ADP's reporting is superior.
Payroll is a competitively priced payroll provider. It is especially beneficial if you have employees in different states and need to know the unique taxing jurisdiction. Reporting makes it easier to complete end of year taxes.

Paycor Feature Ratings

Payroll Management
8.2
Pay calculation
9
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
8

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Kaitlyn Blount
    (Vendor Representative) commented 3 years ago
    Thank you for taking the time to share your experience with Paycor. We apologize that the implementation and use of our platform did not meet your expectations, and that you encountered issues with reporting, increased manual processes, and navigation. We understand that your HR and/or payroll team has been spending more time due to Paycor, which is not what we strive for. We take customer feedback seriously and will work to improve our product and customer service. We recently hired a 31% increase in our support staff that we know will help with the issues you have experienced. We appreciate your candid feedback, and we are committed to continuously improving our product and providing high-quality customer service. If you would like to discuss your concerns further, please don't hesitate to reach out to us at paycorlistens@paycor.com

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