Item: Paycor
Rating: 8
Author: Jo Mor

Overall Satisfaction with Paycor

Use Cases and Deployment Scope

We use it for payroll and benefits management.

Pros and Cons

Pros

Payroll flexibility - offering the ability to add additional payrolls or make temporary one-time changes to each employee.
Timekeeping flexibility - we're willing to adjust our timekeeping to match our current practices.
They understand our demographic - church, non-profit and our unique tax implications.

Cons

They can be buggy. When employees log in, they frequently encounter issues, such as being unable to log in, navigating to the required page, entering time, or requesting vacation. At times, I need to do these things for employees who are unable to get Paycor to work for them.
Inflexibility in performance reviews.
Inability to impersonate an employee to help them.

Return on Investment

It has provided payroll stability and compliance.
It has standardized onboarding and benefits open enrollment.

Usability

Those who use it regularly find it easy to use. Those who don't need to access it often struggle to do so. Additionally, it can be very buggy, causing issues in seemingly random ways.

Alternatives Considered

Paycor is smaller, and their customer service is better. They seem to understand non-profits better.

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Did implementation of Paycor go as expected?

Would you buy Paycor again?

Yes

Other Software Used

Google Drive, Ramp, Squarespace, Canva

Likelihood to Recommend

Smaller organizations, not-for-profit, and those with fairly consistent practices.

Paycor Feature Ratings

Comments

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Paycor for Non-Profits.

Modules Used