Overall Satisfaction with Paylocity
I use Paylocity for payroll reports needed. I also assist employees as needed with passwords and their time card.
- Reports are easy to find.
- Reports are easy to edit for my parameters.
- I appreciate customer service walking me through an issue when I call.
- Account rep is not able to assist our team, whether we call or email. We often explain to them how the system works.
- Any time I have a question regarding a tax issue it takes weeks for them to address the issue. One issue caused monetary penalties, that were due to Paylocity's error.
- We often receive an email saying the issue has been taken care of and asking me to rate it; however, the issue is not resolved at all.
- Reduce paperwork by going paperless has saved time and money
Payroll processing is very smooth and easy to use.
It is rarely used.
We used Alliance (not in the list.) Paylocity is a much more user friendly HRIS.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
No
Did implementation of Paylocity go as expected?
No
Would you buy Paylocity again?
Yes