More Outreach
March 20, 2023

More Outreach

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for payroll for all our employees and just implemented Time & Labor. This is new to us but have been using for the last 3 months with little issues. It has been a little difficult for the employees but has been great for the managers that used to have to do payroll. It's definitely mad the process more streamlined.
  • Reporting
  • Ease of use
  • Ease of use for the employees
  • Definitely Customer Service
  • Accounts Manager contact
  • Time to get back to you
  • Reduced Errors
  • Better Visabilty
  • Great Rates
It has made ours alot more efficient, but the lack of out reach to introduce new products to their clients is lacking.
We have used the training videos which I found really helpful when implementing Time & labor. Again I think the outreach from Paylocity lacks to reach out to clients and maybe introduce them to different tools that Paylocity has that the client might not be aware of.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

I find that is well suited, my issues are with the lack of response from Account Managers.

Paylocity Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
Not Rated
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
Not Rated