Paylocity review
May 15, 2023

Paylocity review

Shelby Harris | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity as our payroll provider, as well as our time management system. Every employee tracks their hours clocking in and out on Paylocity and then payroll is processed from that. We also use the performance management tab to help our management team all stay consistent. The last part we use is the Recruiting arena as well.

Pros

  • Payroll processing
  • Data insights
  • Survey

Cons

  • Recruiting portion does not flow well with Indeed
  • Performance dashboard has some huge areas for improvement. Like how admins do not actually have access to everything in there
  • Implementation went horrible for us, still feeling the effects a year later
  • PTO policy management between time and labor and HR and payroll never match up
  • Notifications are never consistent either
Yes those tools have made us focus more on the recruiting end, but this is not a good effect either. Because we cannot get a clear answer on the budgets for Indeed through Paylocity we have to post on both Indeed and Paylocity.
We have done one company wide survey and did see about 40% return rate which was good for us
The front end user of Paylocity does seem more user friendly

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

No

It all depends on what they are looking for. If they want a system to run payroll this would be a good system. All the other functions do not synch very well together and have issues still. Our account rep is constantly "putting in tickets for us" but we rarely hear back from it and we have to follow up with it. Again implementation was horrible and the roll out to our employee's then was horrible.

Paylocity Feature Ratings

Employee demographic data
9
Employment history
7
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
5
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Off-cycle/On-Demand payment
9
Approval workflow
4
Balance details
3
View and generate pay and benefit information
8
Update personal information
4
View job history
2
View company policy documentation
1
Report builder
2
Pre-built reports
3
Review reminders
1
New hire portal
5
Job Requisition Management
4
Company Website Posting
5
Publish to Social Media
3
Job Search Site Posting
1
Duplicate Candidate Prevention
6
Applicant Tracking
9
Notifications and Alerts
8

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