Item: Paylocity
Rating: 5
Author: Verified User

Overall Satisfaction with Paylocity

Use Cases and Deployment Scope

Main Functions: Onboarding - This function is online and is fairly easy to onboard multiple new hires at once. Performance - Currently implanting this function. We don't have a performance management system, but moving one online. Surveys - 90-day, 6 month, and one-year surveys are conducted. Easy to get data (when it is working properly)

Pros and Cons

Pros

Multiple Functions
Digital / Online

Cons

Having a support team that will help with problems (always told Paylocity doesn't do xxx when it seems like common sense)
Mass changing information (For example reviewers/supervisors, notifications for all)
Having a suggestion box for improvements
Testing function when implementing
Surveys that work (currently there is a problem with Excel sheets pulling the survey data)

Return on Investment

Reduced time because of reporting function
Better data-driven decision making because of Surveys
Reduced errors with onboarding

Paylocity Automated Processes

The biggest automation piece used is the reporting function. It is helpful, but not as intuitive as I would like. I take my best guess when I need a specific report and on my list of things to do is watch videos to learn more about the reporting function. The onboarding function is also great once all the data is entered for the new hires.

Paylocity Employee Engagement

We have the community and impressions functions but have not started to utilize them yet. Getting employee buy-in seems to be a struggle to get them to start using them (but it is in the long-term plan). The Surveys function started off great. We moved all of our surveys to Paylocity. It provides great data. We used to export an Excel sheet of surveys, but that recently stopped working and support did not have a fix or time-estimate to the fix which is frustrating as our teams started to rely on it.

Key Insights

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Did implementation of Paylocity go as expected?

Would you buy Paylocity again?

Yes

Likelihood to Recommend

Paylocity has all of the functions of a HRIS which is great employees can go to one place for everything. We have been working on utilizing Paylocity more. Support has always been difficult to receive, once payment is received. Often told 'let me check with our team with that' which means they don't have the ability to make changes. Implementing performance has been a huge struggle as we are not familiar with the system and expect it to do certain things (like assign specific reviewers/supervisors for all, have a filter that catches explicit words in reviews, change email notifications to work email for all on performance and survey related things) that it can not.

Paylocity Feature Ratings

Comments

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Lots of Helpful Functions = Limited Helpful Support.