Worth the money!
Updated September 11, 2024

Worth the money!

Lisa Price | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is how I do payroll for Acura of Limerick on a bi-weekly process. It is easy to use and everyone is so friendly to deal with. Any issues that I may come up against, all I have to do is call and someone will assist me and walk me through the fixing process. Sometimes it is just something that I missed or forget to do but they always help me and are pleasant about it.

Pros

  • navigate
  • questions
  • user errors
  • quick turn around time

Cons

  • all employees trained the same
  • friendliness
  • phone edicate
  • easy website
  • reduces my time to do other things
  • reduces cost
  • makes payroll a breeze
makes my payroll process easier and more efficient. My employees can request time off through the app which is less traffic in the office as well as a tracking of time off easier. Paylocity makes my bi weekly payroll a breeze and I actually look forward to doing payroll now.
My employees are able to use the time and labor portion of the application which make it more self sufficient It is easy enough to navigate through the application and my employees seem to get the most out of the application. I don't hear of any complaints which makes it a plus for me being the controller.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I have called paylocity for help and errors with the system that I have made, and they always help me. I speak to different people and know matter who is helping me, they are very pleasant and willing to go the extra mile to make sure I understand what it is that I had an issue with.

Paylocity Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
10.0
Approval workflow
10
Balance details
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
10
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
10.0
Notifications and Alerts
10

Using Paylocity

1 - Controller
37 - Our employees use the time and labor on an everyday basis
  • I am able to view daily
  • easier to time track
  • time off requests
  • reviewing employees
I was nervous about using a companyfor payroll but I really wished I would have done this years ago!

Evaluating Paylocity and Competitors

Yes - Reynolds and Reynolds payroll
  • Ease of Use
The ease of the use of the website as well as the cost savings
I would have changed to paylocity years ago.

Paylocity Implementation

The implementation was a little strssful at first with figuring out all the ins and outs on how to going about implementing this with all my employees. Once I navigated through everything, then things seemed to move more smoothly. Other that it being a little time consuming, I know feel it was well worth it.
  • Implemented in-house
Change management was a big part of the implementation and was well-handled
  • dates
  • time off

Paylocity Support

Everytime I have to call paylocity, my wait time is very minimal and when someone does answer they are curteous and lets me explain the issue that I am having and helps me through resolving the issue in which I called. The staff at Paylocity is remarkable. Having Paylocity is an asseet for me.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
This decision is not a decision that me as the Controller would make. That is up to the owner and if he said no to premium then that is the answer.
When I had a wokers compensation audit and I called Paylocity and they walked me through a process from beginning to end on how I could generate a report with the information that was needed as well as showing me how to save it for any future times that I may need this report as well as editing it.

Using Paylocity

The usability of paylocity is user friendly and if not we have a cheat sheet that was given to us with several choices of navigation through the opaylocity site. If your issue is not on the cheat sheet then I will call and get a paylocity represenative to help me.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • human resources
  • time and labor
  • employees
  • reports
Yes, but I don't use it

Comments

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