Paylocity Experience
January 29, 2025

Paylocity Experience

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for payroll, HR, recruiting, onboarding, and training. The service is challenging, when your working with different and multiple reps when needing support. When a ticket is created, it never gets resolved and there is alot of back and forth.

Pros

  • Data Insights

Cons

  • Convert Walkthrough guides as PDF or word
  • Enhance recruiting and provide better/more examples of templates
  • Provide sandbox for current customers on difference platforms
  • Resources on providing trainings/calls to different platforms
  • Quicker turnaround times when tickets are created
  • Automated recruitment
Process payroll effeciently than previous software
Crossed paths with Paylocity as rep reached out to us. Customer service hasn't been the greatest, as we are not too keen in invested many more platforms as we are open to other softwares.

Do you think Paylocity delivers good value for the price?

No

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

No

We've had multiple issues on PTO balances not being deducted then being deducted on it's own and reps still hasn't been able to figure out the issues for several months.

Paylocity Feature Ratings

3.6
Employee demographic data
4
Employment history
3
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
4
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
3
3.8
Pay calculation
4
Support for external payroll vendors
4
Off-cycle/On-Demand payment
3
Direct deposit files
4
Leave and Attendance Management ()
Not Rated
4.0
View and generate pay and benefit information
4
Update personal information
4
View job history
4
View company policy documentation
4
Employee recognition
4
Asset Management ()
Not Rated
3.0
Report builder
3
Pre-built reports
3
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
3.0
New hire portal
3
Manager tracking tools
3
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Anonymous | TrustRadius Reviewer
    Review author
    commented a year ago

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