Item: Paylocity
Rating: 10
Author: Verified User

Overall Satisfaction with Paylocity

Use Cases and Deployment Scope

I use it all the time. I use it for payroll. We use it for HR. We use it for recruiting, we use it for talent management, we use it for onboarding, off-boarding, it is my go-to tool and it integrates very well with Employee Navigator, which is our benefits portal.

Pros and Cons

Pros

Pretty good at analytics. I think it's pretty easy to use. There's multiple ways to do the same thing and I personally find the front forward facing customer service to be terrific. When I call, I get answers every now and again. I will get an answer that's wrong and I know it's wrong because I've working with the system a while so I kind of help the person. I do think customer service is great, customer support, not as great, but it's pretty. I use it all the time and I am a big fan of the product.

Cons

A few missing functionality. I was looking for an accrual report on something and it only can do one payroll. It can't go back history wise, which I think is weird because I needed to check this accrual stuff and it wasn't available. Another thing, it's having trouble calculate the way our payroll is done. Teacher salaries are divided over 185 days and when we have to dock them, Paylocity can't do the math to recognize that it faces it off of 260 days. So it's been a little challenging to have to work around this and do manual calculation. So in that sense, those are my two most recent disappointments with Paylocity.

Return on Investment

Definitely better data-driven decisions, a hundred percent, way better. It's also definitely reduced errors. It integrates so well with employee navigator that cuts down errors on inputting certain data. It definitely makes things faster. Our onboarding process is better, our time and labor process is better. All of these things are streamlined and they're systematized and that makes it much better.

Paylocity Automated Processes

Made us work smarter and faster.

Paylocity Employee Engagement

Not enough. The leadership is resistant to some of it, so we really haven't been able to utilize community as much as we should or any of the other things. So it's a slow process.

Usability

I think it's for the user, I think it's a nine. For someone like me, it's a 10. I would give it because I think it's really easy to use and for the most part I've had people when they use it have no issues at all.

Alternatives Considered

We used to use ADP, but I haven't. It's been a while so I can't really speak to it, but we left it. It seemed like a more robust, easier to use system. ADP felt very clunky and we also had some issues with them not doing things that they said.

Key Insights

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Likelihood to Recommend

I think I already told you about the ones where it was last suited. Well suited. It's very good at adding people's payroll in and making changes to things and I find it very flexible and very fluid and like the fact that you can be in one module and most things flow over very nicely. Not everything. When you guys are working on it, we're working on having onboarding flow to it, which is great. So Paylocity is doing a good job. I would like it to stop telling us they're working on ways for us to be able to impersonate our users because I don't think that Paylocity is ever going to do that. So I wish people would stop telling me that.

Paylocity Feature Ratings

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Paylocity Review