Paylocity gives you options
January 27, 2026
Paylocity gives you options

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
Our company uses Paylocity for everything from Time & Attendance, through Development and Training, including Payroll completion. My interactions with Paylocity staff, when needed, have been efficient, professional, and incredibly supportive. They have walked me through a few tough items and I appreciate that they are constantly looking to streamline processes while maintaining all legal functions. The staff have always been friendly and shown patience - they jump off to make sure they have the correct information rather than leading me down incorrect solutions - valuing my time is a plus!
Pros
- Supportive helpdesk that is knowledgeable and kind
- Maintains all legal structures for Federal and even CA code
- Always looking to improve the processes
Cons
- Recent wait times have been 3X as long when calling in
- Culling the "help" library of outdated information
- Streamlined training and communication that are trackable
- Workflows that are cost savers
- Multiple data connect points that allow for deep dives into staff impacts
Our streamlined payroll process has reduced the number of hours I have to invest there, rewarding me with more time to connect and develop existing employees while searching out our next excellent hires. Being able to change from a contract hire model to a direct hire model has saved us more than $500,000 in fees, allowing us to purchase new instruments and increase production while also supporting the acquisition of a larger employee workforce.
I enjoy the survey and announcement options for better communication and recognition. Everyone likes to know that their contributions are appreciated and seen - Paylocity provides easy ways to do so that build up team morale.
I have found that Paylocity has a better introductory model that a user can grow with. I also value the helpdesk team that is there for support - such a game changer to know you have that support!
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes

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