Good software for the money
March 12, 2026

Good software for the money

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity to process payroll and track human resources. As controller of the company I use Paylocity for lots of things. I gather information from Paylocity for audit of our 401k program, for insurance renewals and audits, for management decisions and questions. I also post the weekly payrolls to the general ledger on the gl reports from Paylocity. I also have some quarterly reporting that I have to get information for. We use the reporting a lot.

Pros

  • The reporting is good.
  • It is fairly easy to navigate.
  • Payroll is easy to process
  • We have not had any problems with taxes
  • It is easy to use for our employees

Cons

  • Support could be better. They are too hard to get on the phone.
  • They are also slow to answer email. support
  • communications could be better. Especially when changes are made.
  • All time should show up when entering time for hourly employees
  • Reduced time spent on payroll
  • reduced errors
  • time not needed to tax preperation and analysis
  • better information available and more available
Paylocity has made doing payroll and tax reporting easier and provided time savings for the payroll position at the company. We are a small company so there isn't that large of an impact other than the ability to not worry about tax and compliance items as much as we have had to in the past. It is a net expense to the company, but the benefits are worth the cost, but they are a cost above what we were paying before.
Not a lot. These items sound good, but I am not sure that we receive very much benefit and I haven't heard any employees speak of these things. People are more engaged in getting the work done in front of them, this is mostly just side noise that they don't spend any significant time or energy on.
Paylocity is fairly easy to use. It doesn't take a lot of use to figure things out. The pages generally flow well and are defined for the user to move around.
We used Sage Abra before and had a few other programs prior to Sage. We were using Sage for close to 10 years. The reporting in Paylocity is much more useful and robust. We looked at several other platforms including ADP. Some had better platforms and reporting, but for the money Paylocity fit out business very well.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Payroll is fairly easy to process in Paylocity. The reporting is good. You can usually find the information you need with a little work. Reporting could always be better. The employee records are set up well in Paylocity, you can usually find what you are looking for in there. The process for making changes could use some work. Not sure it is the best way to get this done.

Paylocity Feature Ratings

Employee demographic data
8
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Off-cycle/On-Demand payment
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
8
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
8
Report builder
8
Pre-built reports
9
New hire portal
9
Manager tracking tools
8

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