TrustRadius
PayPal Still the Leader
https://www.trustradius.com/payment-gatewayPayPal PaymentsUnspecified8.391101
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July 06, 2018

PayPal Still the Leader

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with PayPal Payments

It's not being used by the organization but rather by me for contract work I do outside of the organization. You could say the organization that uses it is me. It makes collecting payments on contract work I do very easy and efficient. It is also instant and since most people have some sort of PayPal account there is rarely ever a time when this method won't work. Lastly not having to cut checks is a something most people would rather not do.
  • Tracks transactions
  • Makes recording and making payments very easy
  • When making a payment the payer doesn't have to sit and wait for a check to clear to balance their books
  • Fee's other services are cheaper
  • I've found importing contacts doesn't always work. Maybe it's just me
  • Customer support isn't the greatest, actually pretty bad
  • The ROI is instant since the fees are negligible
  • The negative impact is getting people who may not trust PayPal to send payment that way
  • It's very easy to send and request so I don't need to spend tons of time collecting
It's an established brand and has a large user base so it's perfect to collect professional payments. I wouldn't recommend it for large sums of money because I hear of horror stories where accounts get locked and money is stuck in limbo. But if you are doing small jobs online that are sub $500 then I think this the way to go.