Overall Satisfaction with Pega Platform
In my organisation, we use Pega for payroll processing.
- Pega is the Best BPM tool when working with large projects whose user radius is across the globe. It is flexible, scalable.
- It allows a fast delivery of new requirements, easy to deliver in Agile model
- Best data processing capabilities
- Less customization
- Easy to transform business requirements into Workflows and rules
- No support for minor customizations from Pega team .Ex: I need a calendar icon which can display holidays. They could not support me with this.
- Documentation about new enhancements in pdn is not complete.
- Reports are not enhanced for a long time. We need more scalable features in Reports.
- Latency issue
- ROI is high
I never used any other BPM tool. But I am aware pega is better than any other BPM tool.