Are you looking for Pegasystems PRPC Pega7?
June 07, 2018

Are you looking for Pegasystems PRPC Pega7?

Sreenivasa Kilaru | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Pega Platform

My current client is using Pega Platform for a department. It is used for call center customer service and workflow management of 80 type of different requests. Also, it is used for updating the backend legacy systems.
  • Pega is a robust and reliable product for development and production management. Its core strength is scalability and ease of reusability of code with int he application and as well as leveraging the application into a different line of business/channels.
  • Easy Management of multiple teams who are developing code at the fast pace. The deployment process is so quick in Pega7. Pega development enforces and suggests the involvement of business teams from starting and in each phase. It offers good tools to showcase the changes.
  • Now Pega evolved even bigger by introducing and including the Decision Strategy manager and robotics which are cutting edge technologies now. Pega offered REST APIs and development of services is quite fast and supporting the wide range of protocols.
  • Pega can improve user interface features. Most of the cases business expect different kind of user interface and styles which is a kind of time taking in comparison with other areas and sometimes may not possible.
  • Pega can introduce more features in Reports. Reports performance can be improved. It would be great if business and developers are given with more features to customize the reports.
  • Pega has generated a great return on investment.
Opentext Cordys Platform and CASE 360.
It is highly recommended ats workflow/case lifecycle management systems. Customer Service, Claims processing, warranty support systems, etc.. It is highly recommended as an enterprise service bus for offering the services across different applications. Robotics are recommended for robotic processing.

Pega Platform Feature Ratings

Process designer
Process simulation
Business rules engine
SOA support
Form builder
Social collaboration tools
Standard reports
Custom reports