Pega - A King in Case management
February 08, 2019

Pega - A King in Case management

sasya malireddy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pega Platform

Our organization uses Pega Platform for case management and app development in our department. We provide solutions to our business needs using the Pega Platform. Our apps are built using the Pega platform and features. It addresses problems like employee management, which reduces a lot of the man hours that are put into carrying out the business.
  • Case Management
  • Easily configurable User Interface
  • Invoking Service APIs
  • SR's Hotfixes
  • Data management
  • Designer studio latencies
  • Sometimes a lot of time consumption for problem-solving.
  • Designer studio latencies. Eg: rule checking, logs, etc.
  • Communication with Pega Support.
Our business needs have a lot of dealing wherein case management is of utmost importance. We had to have a concrete structure of cases, child cases, and their binding cases. Also, data appropriation and its synchronization in these particular cases also play a very important role in our daily delivery routine.
Pega Platform will specifically come in handy and will be very useful if your business needs are to be dealing with a lot of data collection, in considerably large data completion forms. It is less appropriate in fulfilling some complex business needs like invoking APIs that are hosted by an external server. Or if the business needs to have a lot of mobile development.

Pega Platform Feature Ratings

Process designer
Process simulation
Business rules engine
SOA support
Process player
Form builder
Model execution
Social collaboration tools
Standard reports
Custom reports