Strongly Recommend Pendo.io
April 21, 2025
Strongly Recommend Pendo.io

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pendo.io
We leverage Pendo.io for data analytics, user behavior, generating key success metrics and being able to enhance onboarding as well as communication in app! The main business problems we aim to solve are: reduce onboarding time, timely alerts and communication, discover where folks are getting stuck and where we can enhance their user experience.
Pros
- Data Analytics
- Guides
- Self Service Learning Resources for Customers
- Customer Community and Access to Shared Knowledge
Cons
- Session Replay integrating with further platforms and storing data for a longer time frame.
- More examples of Guide Code Snippets that can be utilized for customization.
- Child Accounts and Parent Accounts have full analytics capability (there's some restrictions)
- Time Saving
- Reduce Risk
- Cutting Costs
Do you think Pendo.io delivers good value for the price?
Yes
Are you happy with Pendo.io's feature set?
Yes
Did Pendo.io live up to sales and marketing promises?
Yes
Did implementation of Pendo.io go as expected?
I wasn't involved with the implementation phase
Would you buy Pendo.io again?
Yes

Comments
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