Horrible Tool, but Cheap
June 22, 2018

Horrible Tool, but Cheap

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Percolate

Percolate was used by all global social media marketing teams and customer support agents within a specific brand at my organization. The other part of the organization was using a different scheduling/ listening platform that I prefer and had our entire company shift to. We used it to schedule social media content/ outline calendars, review social data and handle community management.

Pros

  • Calendar scheduling was okay. Not very different from other tools.
  • Analytics exists. Data was hard to find, but there was the ability to create custom metrics.
  • The people at the company seemed nice.

Cons

  • Data is a mess. So unreliable. Takes so much time to create a concrete report.
  • There is no ability to export anything. No calendar PDFs, no data Excel sheets, nothing.
  • No paid management functionality.
  • Hated their listening tool abilities relative to other tools I've used.
100 - Social Media Marketing & Customer Support
  • Time-consuming to get accurate data.
Everything is better than Percolate. It is better than the free version of HootSuite.
It's cheaper than other tools, but you pay for what you get. Do not recommend unless you're a smaller company or have a lower budget and just need to get started in having a more organized tool for scheduling, data, etc.

Percolate, now part of Seismic Feature Ratings

Approval workflows
5
Content calendar
5
Content hub
3
Content automation
4
Content performance analytics
2

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