Horrible Tool, but Cheap
June 22, 2018
Horrible Tool, but Cheap
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Percolate
Percolate was used by all global social media marketing teams and customer support agents within a specific brand at my organization. The other part of the organization was using a different scheduling/ listening platform that I prefer and had our entire company shift to. We used it to schedule social media content/ outline calendars, review social data and handle community management.
- Calendar scheduling was okay. Not very different from other tools.
- Analytics exists. Data was hard to find, but there was the ability to create custom metrics.
- The people at the company seemed nice.
- Data is a mess. So unreliable. Takes so much time to create a concrete report.
- There is no ability to export anything. No calendar PDFs, no data Excel sheets, nothing.
- No paid management functionality.
- Hated their listening tool abilities relative to other tools I've used.
100 - Social Media Marketing & Customer Support
- Time-consuming to get accurate data.
Everything is better than Percolate. It is better than the free version of HootSuite.