A diagnostic tool we were looking for.
November 29, 2021

A diagnostic tool we were looking for.

Carol-Guðrún McComb | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with PingPlotter

PingPlotter is used in our networking and IT department and
it is great in the diagnosis of the cause of the network issues. It provides us
with the graph after testing the route. Initially, it was hard for us to look
for the cause of network problems but after getting PingPlotter we can monitor
internal network problems and it helps in reducing the duration of the
troubleshooting issues. It has been beneficial in saving our time.
  • It is good in identifying and detecting internal network issues.
  • It is helpful in decreasing the duration of troubleshooting.
  • Latency monitoring is another feature of this platform that makes it a great diagnostic tool.
  • Alerts feature.
  • Baseline threshold calculation is another plus of this tool.
  • In my opinion, there is a need for time to improve documentation.
  • The interface is dull and tricky.
  • Although I am satisfied with its reports my team is of the viewpoint that the post-project reports have room for improvement.
  • Threshold Calculation.
  • The way it monitors internal network issues.
  • Less time on troubleshoot.
  • Alerts.
  • Reports.
  • It is time-saving and works as a guardian angel for us in times of trouble.
  • We are able to look for and resolve the network’s internal issues.
  • The time we spent on troubleshooting has lessened.
It didn’t come up to my expectations cause of Being

1. Less active
2. More pricey

3. Heavily weighted for our systems. On the contrary, PIngPlotter is entirely different from our
prior experience as it is fast, active, reasonable price, and is very light for
our systems. All this makes it a highly favorable tool for our company’s needs.

Do you think PingPlotter delivers good value for the price?

Yes

Are you happy with PingPlotter's feature set?

Yes

Did PingPlotter live up to sales and marketing promises?

Yes

Did implementation of PingPlotter go as expected?

Yes

Would you buy PingPlotter again?

Yes

I am the kind of person who dots the I’s and crosses the t’s
and I was in search of a tool who would do the same and trust me it was so time
taking and hard to look for the network issues before PingPlotter but after it,
things have become quite great and I would recommend it to the companies in
search of a good and active diagnostic tool that would reduce the time of
troubleshooting as well and in such scenario, it is a most favorable one.

PingPlotter Feature Ratings

Automated network device discovery
9
Network monitoring
10
Baseline threshold calculation
10
Alerts
9
Customizable reports
9