Item: Pipedrive
Rating: 8
Author: Dailius Wilson

Use Cases and Deployment Scope

Pipedrive is used by the GetAccept to manage our sales workflow - all the way from appointment set to contract signed. We are able to visibly see deals in play and the reps love the way in which the approach is highly visual. Given that the tool has a very small learning curve, I find I am able to onboard new users in a short space of time. We also use a variety of add-ons inside Pipedrive to broaden the functionality of the platform.

Pros and Cons

Ease of use
Dealboard is visually appealing and highly customizable
Price point is positive
Support staff are always helpful

Would like to see a little work on the reporting side
Perhaps developing the capability of the Product Database section would allow us to do more pricing related estimations in the platform

Return on Investment

If I had a negative one we would no longer be customers!

Alternatives Considered

Salesforce and HubSpot Sales

Other Software Used

Intercom, Chargebee, Databox, HubSpot

Likelihood to Recommend

I believe Pipedrive is a fantastic product for a high growth team, wishing to have a simple and scalable solution. I also feel that Pipedrive is also especially beneficial for use in customer success and perhaps even in project management to manage engagements via the various account stages. I think many firms turn to Salesforce too early in their growth trajectory and I see Pipedrive as a much better option!

If you are growing fast, use Pipedrive

Software Version

Overall Satisfaction with Pipedrive