The best way of work.
September 01, 2021
The best way of work.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
It's used by everyone involved in customer experience. We see all help that we need to guide the customer on our app and how to use our services, we also can check out our weekly evaluation that helps increase our work and the customer experience by getting tips and helpful advice.
- Organization by topics.
- Check our quality evaluation.
- Check out the new updates on our topics.
- Translate the whole site. I'm from Brazil and even when I choose Portuguese some parts are still in English.
- Sometimes when we receive a quality evaluation we don't receive the notification.
- Getting better by receive the quality evaluation.
- Alignment with all teams.
- Post comments on topics and help improve some procedures.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes