PLAYVOX - Basic Knowledge
September 15, 2021

PLAYVOX - Basic Knowledge

Lívia de Azeredo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

In general, it facilitates the assistance of our clients, making them more dynamic and complete as we need at work.
  • Agility in researching information.
  • Concentration of topics in a single space.
  • Option to drill down into information.
  • Groups that concentrate praise among the community.
  • A search field with keywords.
  • Easy translation.
  • Fast notifications.
  • Streamlines service, which reduces customer waiting time.
  • Our TPR is controlled due to the fact that the youngest employees are able to use it.
  • It helps with the visibility of our collaborators.
Playvox helps in the daily lives of employees, facilitating research, engaging with the various visibility options it provides to the employee, increasing satisfaction and the desire for recognition. It simplifies learning by motivating all employees with quarterly awards that increase their desire and eagerness to achieve goals. It is possible to track weekly performance.

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

Yes

Did implementation of Playvox go as expected?

Yes

Would you buy Playvox again?

Yes

Playvox is extremely useful in supporting daily activities, providing agility and ease in the research needed to carry out the activities. It aims to concentrate various information in a single environment, but like many others it requires some improvements, especially in the search fields, to make it even more agile.