Difficult to set up - but once its going good video / audio
David George | TrustRadius Reviewer
January 17, 2018

Difficult to set up - but once its going good video / audio

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Polycom RealPresence Group Series

[We're] Using it to facilitate group video conferences across several locations including home workers. It allows us to do face to face meetings at a lower cost and disruption than traveling.
  • Video quality is good.
  • Switching the video across several users seem to work well
  • It is hard to use/set up. One has to be fairly tech savvy and it still sometimes doesn't work right. Should work more like FaceTime in Apple - which is intuitive and easy to use.
  • Ability to select on your screen where the video boxes go within the container would be useful.
  • Haven't tried it but sharing a screen doesn't seem as intuitive as say WebEx.
  • Increase productivity
  • Increase connectiveness across the team.
Audio quality generally pretty good - however have experienced times with a colleagues voice is very faint on their device.
I have not used other formal VC software rather used WebEx Video and FaceTime which are more intuitive to use.
For formal meetings which we can set up in advance it works fairly well (see comments on what could work better - namely it isn't overly user-friendly on the set up). Would be nice to have it so one could have an ad-hoc meeting.