1. Home
  2. Conference Phone Systems
  3. Polycom Trio Reviews
  4. User Review of Polycom Trio
Dependable High Quality Conference Room Phone
June 27, 2023

Dependable High Quality Conference Room Phone

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

8800

Overall Satisfaction with Polycom Trio

We use Polycom Trio for our conference room phones and have dozens of them deployed. The Trio solves our need for a nice looking phone, with an easy-to-use interface and native teams integration.
  • Firmware updates are easy, and we've never had issues with buggy software.
  • The build quality of the Polycom Trio is fantastic, very durable, and also looks nice.
  • It provides native integration with Microsoft Teams.
  • The speaker cover on the newest Polycom Trio is a very soft fabric that gets dirty quick.
  • Teams integration
  • Audio quality
  • Quicker for our staff to join meetings
  • Dependable, in that we know the phone will work for meetings without any prep work
We found the Yealink Conference Phones to be laggy in navigation, where as the Polycom Trio was snappy to use.

Do you think Polycom Trio delivers good value for the price?

Yes

Are you happy with Polycom Trio's feature set?

Yes

Did Polycom Trio live up to sales and marketing promises?

Yes

Did implementation of Polycom Trio go as expected?

Yes

Would you buy Polycom Trio again?

Yes

The Polycom Trio is a perfect fit for a conference room that needs a phone that is easy to use, simple to navigate, and dependable. We have used the Polycom Trio on factory floors and in loud offices, and yet the audio quality is always exceptional. Rarely do we see hardware failures of the phones either.