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Polycom Trio Review
September 14, 2023

Polycom Trio Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Polycom Trio

Our team uses Polycom Trio for audio, video, and content sharing in all of our conference rooms. This provides the ability to bring a large number of people together to communicate and share content with one another via audio OR video conferencing.
  • Sharing content
  • Video Conferencing
  • Variety of meeting options
  • High quality microphone and speaker
  • A bit pricey
  • Video conference calls
  • Easy to use touch screen
  • Great sound quality
  • Polycom Trio gives us the ability to hold large group meetings in a virtual or in-person setting as some employees are in the corporate office, some are remote, and some are at various other office sites.
Unfortunately, I am not aware of other products that are similar to Polycom Trio that we've used or evaluated in the past or currently.

Do you think Polycom Trio delivers good value for the price?

Yes

Are you happy with Polycom Trio's feature set?

Yes

Did Polycom Trio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Polycom Trio go as expected?

I wasn't involved with the implementation phase

Would you buy Polycom Trio again?

Yes

Polycom Trio is well suited for virtual meetings with groups of pretty much any size as it can be used for both audio and video conference calls/meetings. The microphone is powerful and does a great job picking up the speaker's voice, no matter where that person is standing in the room. Additionally, the sound quality of the speaker is excellent.

Evaluating Polycom Trio and Competitors

Not Sure
  • Ease of Use
I wasn't involved in the selection process, but I would imagine one of the key factors was ease of use. It's very intuitive and anyone in the organization can quickly figure out how to use Polycom Trio.
As mentioned in the previous question, I wasn't part of the eval and selection process.

Polycom Trio Support

I have never contacted support for this product.
ProsCons
None
None
Not sure
I have interacted with Poly support.

Using Polycom Trio

This product is extremely user friendly/easy to use.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Video conferencing
  • Touch screen
  • I don't find anything about the product particularly cumbersome to perform