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Printfection - A Single Source for All Merchandise Needs
June 04, 2022

Printfection - A Single Source for All Merchandise Needs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Printfection

We use Printfection to send out welcome kits and swag to participants of a program, gifts, and giveaways for all external parties, swag to use for company events, custom swag for the use of programs, as well as internal use of employees and their friends and family. We also use Printfection to support our external Shopify store.
  • Provide a fulfillment center for our swag
  • Shipping swag and welcome kits worldwide
  • Stellar customer support
  • Functionality to support 'search' option for the list of campaigns
  • A warehouse/fulfillment center based outside of the US
  • Functionality to put reminder notification on inventory levels
  • Fulfillment center to store all our inventory
  • Customer-sourced inventory options to hold commingled items
  • A holistic approach to managing swag
  • Timely fulfillment of gifts and welcome kits to participants worldwide
  • Help with customs issues and having direct contacts at the courier
  • Single source of truth to use swag and merchandise for the whole company
Printfection customer support response time is 12 hours or less which makes it a super reliable and trustworthy platform. Customer support agents set up regular check-in calls with you to help you out with your questions and issues. If there is, say, a customs issue in any part of the world, customer support gives complete support and tries to get the issue resolved.

Do you think Printfection delivers good value for the price?

Yes

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

Yes

Did implementation of Printfection go as expected?

Yes

Would you buy Printfection again?

Yes

Printfection is a wonderful platform to take over all kinds of swag requirements of a company of any size. It has excellent customer support, caters to a customer base worldwide, continually adds new features to its platform, and has an extensive catalog of items that can be used at any level and any size.