Item: Qlik Sense
Rating: 10
Author: James Anderson

Use Cases and Deployment Scope

We are using Qlik in a lot of different ways. All the way from monitoring our facilities' fire code standards to how our hospital contracts are performing. The facilities team wants to know how often fire hydrants are serviced to maintain code, so they map out locations and needs of servicing as one simple task. On the hospital and healthcare contracting side it becomes a lot more complicated. We look at how our negotiated contracts with our major payors are performing using multiple sources of data. Qlik handles different sources of data very well.

Pros and Cons

The amazing UI - provides a great experience while trying to organize data using dashboards. Having been a regular user for over a year now, the kind of things you can learn just by yourself on the fly is simply amazing.
Qlik Sense provides a quick and efficient way to scan data immediately and helps businesses make better decisions.
The dashboards also provide great flexibility with a lot of options. Instead of having to pore over millions of data.
Qlik provides way to discover or undercover hidden connections.
Qlik has great performance

The trial version of the product limits user space to a limited amount.
Set analysis is strong but takes time to learn.
NPrinting could use some enhancements to make it easier to admin (e.g., .xls spreadsheet for both input & output for all items).

Key Insights

Do you think Qlik Sense delivers good value for the price?

Yes

Are you happy with Qlik Sense's feature set?

Yes

Did Qlik Sense live up to sales and marketing promises?

Yes

Did implementation of Qlik Sense go as expected?

Yes

Would you buy Qlik Sense again?

Yes

Return on Investment

We have been able to identify gaps in our expected payments that has allowed us to recover over $10 million this year alone.

Alternatives Considered

Microsoft Power BI and Tableau Desktop

We looked at both Microsoft Power BI and Tableau. They both have similar functionality and can get to the end results of Qlik Sense. The big determining factor was how much time that we would have to develop reports and stories. We found that Qlik Sense allowed us to develop and edit the overall story in timely manner.

Other Software Used

Microsoft SQL Server, Microsoft Power BI

Likelihood to Recommend

Within the University of Miami healthcare system (UHealth), we wanted to see a high level view of our contracting performance. We are currently are utilizing multiple systems of truth. We utilize the Advisory Board's PIC (Payment Integrity Compass) system to model all of our hospital contracts. For professional services, we use Experian's modeling tool. We wanted to consolidate all of these different inputs of expected payment values into one view or report. There is a need to compare expected contractual values with actual over time. It helps our team get better at predicting the future if we continue to monitor and follow. Our hope was that actual values would materialize from our expected values.

In our own wheel house, we were able to identify easy things where a contract was loaded incorrectly. We also began to see how our processes and other team's processes were negatively affecting the bottom line. We were able to provide tips to other teams to help improve their processes.

Qlik Sense is one of the best our there for storytelling and visualation

Software Version

Overall Satisfaction with Qlik Sense