Best BI for us
Qlik Sense Enterprise
Overall Satisfaction with Qlik Sense
It's used by one division and some other divisions use it in its Desktop version.
Normally we have a lot of databases coming from different CRM tools, mixed with output from SAP and other tools, so we needed a way to consolidate fields and information without modifying the original sources. Qlik Sense made this possible.
The server version helps to have the reports ready at available at any time, while the desktop version allows us to work offline, avoid user "overload" of the server version and it is always faster to get new features of the product updates with Desktop.
We like the ease of use for beginners but also the powerful tools for advanced users or report creators. Other tools were more expensive or not so easy to use.
- Powerful and easy insights our of the box.
- Powerful and easy to manage data from multiple sources and to "massage it" for use within the tool without touching the original files.
- Three to four updates per year.
- Drag and drop is really an integrated feature for many things inside the tool.
- Waterfall charts are not that powerful, I had to create my own.
- There should be more tutorials to get started - don't get me wrong, there are MANY online already, but there should be a logical sequence to all of them so you progress in a straight line.
- There should be a phone/tablet app for exploiting the data/reports "offline" (not to create charts, not to manipulate scripts/data, just to see the reports).
- Manipulation of fonts - it is not implemented.
- Label manipulation is quite cumbersome if possible.
- Nothing really visible in terms of ROI, but it has saved many, many monthly hours in the creation of charts and reports, and what's best, it has allowed us to skip minor and major time-consuming tasks, besides it is easy to learn and easy to get reports from... our meetings are clearer and more focused to the real goals than trying to find the connection between different databases...
When data is suitable for Qlik Sense, it works perfectly.
However, some databases (legacy ones mainly) have very complicated output files, and then reading those becomes non-native for Qlik Sense.
I guess a new report could be generated in the legacy database, but sometimes there is no one who can touch the code for that purpose, so it becomes a hassle to massage the data every time an update has to be done.