A very comprehensive survey tool.
October 07, 2021

A very comprehensive survey tool.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qualaroo Insights

I currently work in a research-based organization, and Qualaroo is being used across the whole organization to collect user-based data. Currently, it’s being used by all the members of more than 5 teams for conducting customer surveys and gathering data with respect to the ongoing research projects. These are eventually published on different platforms and domains.

Pros

  • It is extremely easy to understand and use and requires little to no training.
  • It offers a range of customization options for the surveys for better presentability.
  • Its advanced targeting option saves a lot of time as we can deploy them as per specific audience
  • The tool is very reliable, and we haven’t run into any groundbreaking issues with it.

Cons

  • The pre-built templates could use some improvements as the questions they provide are quite generic.
  • The dashboard also needs some improvements in terms of functionality.
  • The user interface could do with some changes.
  • Qualaroo helped in getting valuable feedback from our customers
  • It helped us in improving our landing pages and our conversion rate has significantly increased while using Qualaroo
Qualaroo is a much more intricate tool when compared with Google Forms. I can see that it provides a lot more customization and additional features that are impossible to find in Google Forms.

Do you think Qualaroo Insights delivers good value for the price?

Yes

Are you happy with Qualaroo Insights's feature set?

Yes

Did Qualaroo Insights live up to sales and marketing promises?

Yes

Did implementation of Qualaroo Insights go as expected?

Yes

Would you buy Qualaroo Insights again?

Yes

Qualaroo is an excellent feedback tool with a set of great features and customizations. It deserves this rating, It just needs better UI and dashboard options.
Great customer support team
Qualaroo is extremely suitable for quick on-site surveys and also data collection projects that are under time constraints. The responses on the brief surveys are much better and can easily produce workable results.

Qualaroo Feature Ratings

9.0
Survey templates
9
10.0
Changes to live survey
10
Question design help
10
Multiple question types
10
10.0
Survey logic flexibility
10
10.0
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
10.0
Vendor-offered crowdsourcing
10
10.0
Access controls
10
Compliance
10

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