Overall Satisfaction with Qualtrics
Qualtrics is used to conduct customer satisfaction surveys and automate paper work forms to be electronic for research.
Qualtrics solved a lot of problems when it comes to report the results in professional way and break down the reports to separate departments easily.
Qualtrics saved a lot of working hours to do the automation in Excel and the email triggers helped us to have a fast response to our travelers in accurate manner.
Qualtrics solved a lot of problems when it comes to report the results in professional way and break down the reports to separate departments easily.
Qualtrics saved a lot of working hours to do the automation in Excel and the email triggers helped us to have a fast response to our travelers in accurate manner.
- Create professional surveys.
- Do deep analysis with the data in a more user-friendly way than, for example, SPSS.
- More question types for videos.
- Better API integration with other platforms like Microsoft power BI.
- It saved us from hiring 20 people to do the data entry for paper manuals we used to have. This equates to savings of $3.5 M
- The forms and ability to create registration forms saved us from using other programs costing around $100,000 per year.
- it saved around $700,000 instead of hiring an external agency to do the surveys for us.
- Better than QuestionPro because it is more user friendly in creating the EDM's for the email distribution & 24/7 help desk is not available for QuestionPro.
- Better than Medallia & SurveyMonkey because it has more analytics capabilities & more question types.
- Better than Confirmit because the vocalize dashboard is stronger and capable of weighting the data.