How to get rid of different programs you use by having Qualtrics to generate more ROI
August 17, 2018

How to get rid of different programs you use by having Qualtrics to generate more ROI

khalid Abdel-Rahman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qualtrics

Qualtrics is used to conduct customer satisfaction surveys and automate paper work forms to be electronic for research.

Qualtrics solved a lot of problems when it comes to report the results in professional way and break down the reports to separate departments easily.

Qualtrics saved a lot of working hours to do the automation in Excel and the email triggers helped us to have a fast response to our travelers in accurate manner.
  • Create professional surveys.
  • Do deep analysis with the data in a more user-friendly way than, for example, SPSS.
  • More question types for videos.
  • Better API integration with other platforms like Microsoft power BI.
  • It saved us from hiring 20 people to do the data entry for paper manuals we used to have. This equates to savings of $3.5 M
  • The forms and ability to create registration forms saved us from using other programs costing around $100,000 per year.
  • it saved around $700,000 instead of hiring an external agency to do the surveys for us.
  • Better than QuestionPro because it is more user friendly in creating the EDM's for the email distribution & 24/7 help desk is not available for QuestionPro.
  • Better than Medallia & SurveyMonkey because it has more analytics capabilities & more question types.
  • Better than Confirmit because the vocalize dashboard is stronger and capable of weighting the data.
Simply, you will have a very professional service.