Item: Coveo Qubit
Rating: 8
Author: Verified User

Overall Satisfaction with Qubit

Use Cases and Deployment Scope

Qubit is being used to do a wide variety of A/B testing. They are helping define and implement best use practices. They are helping to define and explore different segments and how to effectively engage them for increased conversions, AOV, and overall experience.

Pros and Cons

Pros

Roadmapping
Working on the most important items first
Working with our companies own unique strategies and insights

Cons

Continued development of new tools

Alternatives Considered

This was the first time that we had used a product such as this. Previously our processes had all been homegrown. Qubit was able to work with our unique situation and seamlessly integrate with our team.

Other Software Used

Google Analytics, Google Keyword Planner, Google Trends

Likelihood to Recommend

Qubit really shines when discovering new segments and helping the client understand what the different data points could mean to the consumer experience.

Comments

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George Barker
commented 8 years ago
Hi there - thanks very much for your review of Qubit. It's great to hear that the platform is helping you to discover segments and be able to personalize your customers' experiences. We are always innovating new features and functions into the platform so you should be seeing updated developments throughout the year. Please don't hesitate get in touch with your customer success team if you have any other questions about functionality of the platform. Thanks again. George - Customer Advocacy at Qubit.

Truly hear your consumer.