Good product that needs to be fully utilised in order to see biggest benefit
November 09, 2016

Good product that needs to be fully utilised in order to see biggest benefit

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qubit

Qubit was being used by the whole organisation as a product optimisation tool for running multi-variant tests. This allowed us to make changes to various parts of the website and measure the impact of those changes.
  • Open minded to ideas and suggestions. They used internal experts from other industries to suggest improvements to our product.
  • Qubit was responsive which was a necessity when managing the relationship largely via electronic communications.
  • Very powerful tool when used properly.
  • Getting tests to market needs to be quicker. Improving the the QA before sending tests to us for UAT should be improved. I often found simple issues that should have been identified and fixed by them.
  • Promote the product more. The technology is really powerful but we only utilized a small part of it. I believe Qubit could have been more proactive at trying to get buy in from our business areas for using additional features.
  • More training for internal users. Qubit was always very good when approached for training and knowledge share. I think they could have done more of this to educate people on how to use their product in more depth.
I can only comment on the specific area I used Qubit - for MVT tests. In this instance the product delivered good results but the speed of getting the tests built wasn't satisfactory in my opinion.