Getting the job done with Qubit
January 16, 2017

Getting the job done with Qubit

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qubit

We use Qubit as a Tag Manager and also as an Experiences manager across the site (Desktop & Mobile). We use the Tag Manager to integrate 3rd party tracking tags, but also some 3rd party functionality like product bundling tools, live web chat etc. We use the Experiences manager to provide fixes and enhancements to the website quicker than we could through development due to the live feed of experiences into our site through the tag manager. We also want to get into the space of running MVTs to steer our development agenda but have yet to get this up and running.
  • The UI of the tools are very clean, and easy to use. You don't need to work in IT or have any technical understanding to do the majority of tasks. This makes working on Qubit tags or experiences fairly easy and self explanatory.
  • You can control what tags / experiences are live very easily, and have full control over them in terms of what pages they fire on, to who they fire (traffic %), and what sites they fire on (production or staging or QA sites).
  • There is a good history tracking system built into both the Tag Manager and Experiences manager of when things were last changed and published. Helping manage changes efficiently.
  • When briefing experiences / tag changes into Qubit Engineers you spend a lot of time sat in queues waiting for the work to be picked up and built/executed. When the work is eventually started it does come back fairly quickly, it's just a shame you spend so long waiting for it to be done.
  • Often work comes back not quite as complete as you would like it, or in a position that is ready to go live straight away. We have an in house test team to review Qubit builds and we always have to go through 1 or 2 rounds of testing and fixing before something can go live to production.
Personally, I have only used Qubit as a Tag Manager & Experience Manager to make alterations to the front end of our site, and they do sit very well in this space in terms of functionality and control offered. The tool is easy to use and does achieve the results you want, albeit slower than you would want if you rely on Qubit Engineers to build your code/experiences.

In terms of where they don't sit well, I am unsure, as the few reasons I use them they do fulfill those requirements. I can't comment on the other functionalities they offer.