Medical Device Company QuickBase Review
April 14, 2020

Medical Device Company QuickBase Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

We have a few apps and integrations. We use QuickBase to manage case orders, billing, and quotes/invoices. We also use it to manage pricing and customer profiles and histories. We have a CRM app that links to our case management app, so we have a really good map of our business. We also sync data with Google Data Studio to get better reports and analytics.

Pros

  • Reports load very quickly
  • Relational database logic
  • Ease of integration with 3rd-party apps

Cons

  • Form builder UX is outdated.
  • Reports are fairly static. Real-time edits on reports would make more competitive to Google Data Studio.
  • "Live" updates to data would make more competitive to Google Sheets.
QuickBase is more versatile but less polished. My users really like "pretty" and "fast" user interfaces with live updates, which Google Sheets can provide. Google Sheets is my primary competitor internally vs. QuickBase due to the live updates. QuickBase does not really work well for projects or status pages, in my opinion.
It depends on the use-case scenario. QuickBase doesn't solve all problems, and there is still a learning curve. There are a lot of clicks required to do most actions and navigate most forms, which turns a lot of people off. It's geared towards the power user and may not be suitable for everyone. That being said, I get a lot of benefit out of it and would recommend to people who would take the time to learn.

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