Overall Satisfaction with QuickBase
We have been using Quickbase in our marketing department for a year and are in the process of releasing it throughout the organization. Primarily we use it for workflow tracking, tracking requests such as design, web updates and enhancements, copy editing, database reporting and everything involved in marketing a concert. This year we will be expanding the use to include HR, Finance, IT and Building Maintenance with employee on-boarding, invoice and budget tracking, maintenance requests and scheduling and technology requests. Using the requests not only to get work done but also to automatically distribute information to everyone from executives to front line sales staff.
- The UI is easy enough that a non technical employee can perform the basics with less than 30 minutes of training.
- Report building is very easy.
- Documentation is plentiful.
- Sharing of apps gives you the option to use an out of the box solution and modify it to fit your needs.
- Text fields are US Western character encoded and do not allow text formatting. So copy that requires basic formatting, like italics, has to be stored in an attached document. Being Western based, searching for anything with special characters does not work. For example, if a text field includes "MIKLOS RÓSZA", searching for "RÓSZA" will return 0 results.
- Calendar reports can only use one date field. Without writing script you can not have a cumulative calendar pulling from different date fields.
- Reminders are triggered only by date, with no option of time. It would be helpful if a date/time field was 11/1/16 10:00AM that I could set a reminder to fire based on the time too. For example, 1 hour before = fire at 11/1/16 9:00AM
- Would love to see an app, with push notification alerts.
Yes, but we are not to the finish line yet. We have added efficiency to processes like requesting website changes and design material, which was our primary goal. While creating these workflows we identified many other areas we could improve our internal processes, finding the time to build and test has been the challenge.
- Salesforce, Service Now, Track It and MS SharePoint
Customization is far easier with Quickbase than any product I have used.
This all depends on how detailed you want your app. I could teach just about anyone how to build a simple app that collects data, notifies users and has a few reports. Adding relationships is where many people will fall off, with their ability in the basic UI. API... Better call an IT guy. While the API docs are good, I would say it is out of reach of most without an IT background.
- Building and deploying business applications faster
- Improving our ability to drive insights from our data
- Improving collaboration across one or more teams
- Solving a specific business challenge
- Building and deploying an application (or multiple applications) that meets our exact needs
As we are still in the building process, I update it everyday. Rarely has an update had unintended outcomes. I do wish their was a sandbox mode I could build in then push new functionality to production. Occasionally users will call me about a new field on a form that is half baked, as I am adding something...
I think Quickbase can be extremely helpful in most scenarios where you need to track information. Getting it to the point of usefulness is the catch. Because it is so customizable it takes a large investment of time and resources to build out, if you are building more than a couple simple forms. If an organization doesn't have any staff that are database savvy, it would be tough to implement to its full potential without using a consultant or other outside resource which is costly.