Quick and Easy Applications to Fit Specific Needs
November 01, 2016

Quick and Easy Applications to Fit Specific Needs

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBase

QuickBase is used within our practice separate from the rest of the company. In our instance it's used by about 30 people.
We use QuickBase for:
  • Service and Change Request Management
  • Asset Tracking
  • Asset Booking
  • Evidence Tracking and Process Workflow
  • Graphical Reporting
  • Dashboards.
We rely on QuickBase as an integral part of our daily operations.

Pros

  • We have converted from a previous system to QuickBase for our Request and Change Management systems (ticketing). I feel QuickBase is particularly well suited for this type of application.
  • The forms are easy to set up and organize. The notifications are fairly straight forward and also allow for HTML code in order to create completely customized and branded email notifications. We consider this an absolute must for any emails that may be sent to clients. It also helps to add impact to notifications where needed.
  • Having come from a SharePoint background and being used to building workflows in Visual Studio or SharePoint Designer, I do find the workflows (form rules) to be a bit limited, but I do feel they should be adequate for most simple processes.
  • However, if you are comfortable writing some simple code, you can incorporate formula fields, table relationships and lookup fields which will allow you to pretty well overcome any serious limitations.

Cons

  • I would like it if there were options for "advanced" features in the form rules in order to add "Otherwise" statements or "If" and "Then" statements in order to make more concise workflow parameters.
  • It would also be nice if we were able to add our own CSS reference files for the pages.
  • Forms do tend to come across as very dry and unappealing. It would be nice to have more freedom to configure the form layouts as well as adjusting fonts, highlighting and background shading for sections etc.
QuickBase does not require highly technical resources to get up and running with new business applications as some of the other larger and more sophisticated business systems. If you value the ability to create applications quickly without the need for specialized resources then QuickBase is likely to fit the bill. When reviewing some of the current systems we were using we found that we were utilizing only a small portion of the applications while still paying for the entire application. QuickBase allowed us to create our own custom application to replace the portion of other applications that we were actually using.
QuickBase is very well suited for simple applications such as ticketing systems. New applications are easy to create and get started with. You may find QuickBase to be a bit limited if you require more intricate workflows and form rules.

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