Stuck in the Middle with You: QuickBooks Desktop Enterprise is Best for Mid-sized Organizations
Updated November 19, 2020

Stuck in the Middle with You: QuickBooks Desktop Enterprise is Best for Mid-sized Organizations

Beau Sorensen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise is currently being used as the accounting solution across our entire organization. We have accountants and data entry clerks who look through it and reconcile accounts, take care of bill payments, and handle electronic debits and credits through connections to our financial institutions. It handles our payroll, our accounts payable, and our financial metrics throughout the company. We consider it to be the single source of truth for our financial performance and profitability.

Pros

  • Solid basic reports on profit, loss, cash flow, and assets
  • Good structure for paying employees and handling deductions and other payroll functions
  • Solid AP functionality and good ability to handle multiple payment types, split transactions, and other needs

Cons

  • The software has gotten really slow over time as invoices are attached to reports.
  • Changes made to electronic payment filing have messed up managing electronic payrolls and necessitating additional steps and rights.
  • User management is a challenge.
  • QuickBooks Desktop Enterprise has given us better visibility into our financials and the areas where we need to focus our energies.
  • QuickBooks Desktop Enterprise takes more horsepower than our prior financial solution, necessitating additional server resources both in RAM and in processing cores.
  • QuickBooks Desktop Enterprise has allowed us to move to fully electronic payroll cycles.
QuickBooks Desktop Enterprise scales well with the growth in an organization, with an easy ability to change account structures and expand different aspects of the organization as it gets larger. Where it bogs down is when you add scanned images in. The capability is there, but even with a speedy hard drive, it slows things down dramatically.
QuickBooks Desktop Enterprise was as simple to set up as could be. Granted, you have to input your starting data, including a chart of accounts, employees, vendors, pay accounts, and whatnot, but the actual setup was a breeze. A simple install program with just a few pieces of information and it took off on its own. Installing it on other machines and getting backups set up was similarly easy. This is the install experience that all software should aspire to.
If you're moving from another software, it's not as easy to import your data. QuickBooks does make data imports rather difficult, so as a result, we did a lot of hand-keying of information. While that was less than ideal, it was an expectation we had going into the implementation. As a result, we were very pleased with how things turned out.
There have been capability increases over the years that have expanded our benefits from QuickBooks Desktop Enterprise, including their acquisition of T-Sheets. This has allowed us to better handle payroll issues and given our staff the freedom and ability to clock in from anywhere but given our business the ability to monitor their clocking in and out so that we can prevent time theft.
QuickBooks Desktop Enterprise ultimately won out in part because it is a compromise between smaller systems and larger systems. When you get into accounting software for large organizations like Sage or Dynamics, you end up with a very expensive system that can be a challenge to maintain without a full-time resource dedicated to its use and maintenance. Smaller systems like Cyma end up capping out and can't scale as well. As a result, QuickBooks was the master of the middle-sized domain in our evaluation.
QuickBooks Desktop Enterprise occupies a bit of an interesting place in the QuickBooks family, with it being built for organizations that are too big for traditional QuickBooks, but that don't want or need to use the cloud functionality that they are using with QuickBooks online. As a result, it seems to make compromises on both ends that makes it an okay, but flawed, software for middle-sized organizations.

QuickBooks Desktop Enterprise Feature Ratings

8.1
Accounts payable
9
Accounts receivable
7
Cash management
8
Bank reconciliation
9
Expense management
8
Time tracking
5
Fixed asset management
5
Multi-currency support
7
Multi-division support
8
Regulations compliance
10
Electronic tax filing
8
Self-service portal
6
Global Financial Support
8
Primary and Secondary Ledgers
10
Intercompany Accounting
9
Localizations
9
Journals and Reconciliations
9
Enterprise Accounting
10
Configurable Accounting
9
Centralized Rules Framework
9
Standardized Processes
8
5.3
Inventory tracking
7
Automatic reordering
4
Location management
5
Manufacturing module
5
7.7
Pricing
8
Order entry
8
Credit card processing
8
Cost of goods sold
9
Order Orchestration
7
End-to-end order visibility
7
Order exception Resolution
7
8.2
Pay calculation
9
Benefit plan administration
8
Direct deposit files
7
Salary revision and increment management
8
Reimbursement management
9
7.0
Dashboards
5
Standard reports
9
Custom reports
7
2.5
API for custom integration
2
Plug-ins
3
6.0
Role-based user permissions
8
Single sign-on capability
4

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