It's good but could be better.
May 03, 2021

It's good but could be better.

Dominic Larouche | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with QuickBooks Online

QuickBooks is used as main accounting software. We are a small company and the basic software version suits all our needs. The cloud version provide access by our accountant to do end of month verification, AR and invoicing.
  • Could access
  • multiple user support
  • easy of use event for non accountant user
  • More feature without having to pay more, like inventory management, having independant fleet tracking system
  • Some interactive tutorial to assist non accountant user
  • Add dedicated control, like which user can do what.
  • There is no ROI, it's an expense and it's a little better then using Exell file
At first we used Excel, which was enough, but quickly switch to an accounting software.

Do you think QuickBooks Online delivers good value for the price?

No

Are you happy with QuickBooks Online's feature set?

No

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

For non accounting user, it's mostly easy to use. The gui is simple and we can understand what the menu or submenu is for. But when it come to reporting, to register payment and the so not working automated rule when linked with the bank account it's becoming more difficult to use.
With non accounting knowledge and experience, the basic stuff is good, but should have been more interactive guide and an accountant was needed to check and validate our data entry.
Didn't used it.
The software cover the basic part of accounting. Easy to enter supplier/vendor invoicing as well as customer invoices. On an other side, there is some room to improve the exporting feature as well as the weekly timesheet.

QuickBooks Online Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
4
Bank reconciliation
8
Expense management
8
Time tracking
4
Fixed asset management
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
1
Self-service portal
4
Global Financial Support
4
Primary and Secondary Ledgers
2
Intercompany Accounting
2
Localizations
8
Journals and Reconciliations
7
Enterprise Accounting
7
Configurable Accounting
7
Centralized Rules Framework
5
Standardized Processes
3
Dashboards
4
Standard reports
3
Custom reports
4
Role-based user permissions
5
Single sign-on capability
3