QuickBooks as a whole
September 05, 2025

QuickBooks as a whole

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

We use QuickBooks to create invoices, tell when customers have paid, calculate incoming money and outgoing money. We keep up with payroll for the employees and use it to cut bonus checks. The product addresses us to review items that don't seem correct and to make sure the bank is balanced.

Pros

  • Create invoices
  • Balance bank account
  • Payroll
  • Keep employee's paperwork organized

Cons

  • Not easy to navigate through
  • Updates to frequently
  • Employee navigation should be easier
  • Easy to review with everyday expenses
  • Keeps track of spending (incoming and outgoing money)
  • Great for small business
QuickBooks, in my opinion, updates to often and things seem to get lost or moved to a different location. The side bar becomes not so user friendly. The payroll is easy to use but yet can be confusing. Reviewing expense's is great and seeing invoices come through is easy to navigate.
QuickBooks online is the only program I have used.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of QuickBooks Online go as expected?

I wasn't involved with the implementation phase

Would you buy QuickBooks Online again?

Yes

QuickBooks as whole is a great investment. Not sure how anyone was able to keep everything straight without it. For small businesses it really is a necessity, keeping track of new employees and or adding them to payroll. Making sure accounts are balanced and know what kind of money is coming in and out. Clocking in and out is a less appropriate scenario for this because there are far better apps out there for that.

QuickBooks Online Feature Ratings

6.0
Accounts payable
8
Accounts receivable
8
Cash management
10
Bank reconciliation
10
Expense management
7
Time tracking
5
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
1
Regulations compliance
Not Rated
Electronic tax filing
10
Self-service portal
10
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
1
Enterprise Accounting
1
Configurable Accounting
1
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
1.0
Inventory tracking
1
Automatic reordering
1
Location management
1
Manufacturing module
1
7.2
Pricing
Not Rated
Order entry
8
Credit card processing
10
Cost of goods sold
10
Order Orchestration
5
End-to-end order visibility
3
Order exception Resolution
Not Rated
5.8
Pay calculation
10
Benefit plan administration
3
Direct deposit files
6
Salary revision and increment management
5
Reimbursement management
5
6.7
Dashboards
10
Standard reports
6
Custom reports
4
2.0
API for custom integration
3
Plug-ins
1
7.0
Role-based user permissions
10
Single sign-on capability
4

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