Great All-In-One Financial Software.
September 07, 2025

Great All-In-One Financial Software.

Allie Wickam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

I use QuickBooks Online in my organization and with some of my clients. I am usually in QuickBooks several times a month and have been for several years. I primarily use QuickBooks for invoicing, but I also utilize the time tracking tools, contractor tools, estimates, and several different reporting features.

Pros

  • Invoicing
  • Estimates
  • Recurring Invoices
  • Time Tracking

Cons

  • When utilizing monthly reminders in QuickBooks, oftentimes, the invoice doesn't remove from the list when the invoice is created, so I have to manually skip that month even though the invoice is already created. This can be tedious and annoying.
  • I do feel like the fees are pretty hefty at times, but overall, QuickBooks Online's user-friendly software has made it easier to manage the invoicing side of my company.
Overall, QuickBooks Online is user-friendly and easy to use. However, the last interface update did seem like a step backward. It is more difficult to navigate since then.
I initially chose QuickBooks Online because I had already used the desktop version and was familiar with the interface. I have not tried any other similar software.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

I think QuickBooks Online is great for what I need it for. I primarily utilize QuickBooks for service-based businesses. In the past, I have also used QuickBooks Desktop for physical inventory tracking. Overall, I think any service-based business would be happy with this service, and product tracking may be more difficult.

QuickBooks Online Feature Ratings

7.7
Accounts payable
10
Accounts receivable
10
Cash management
5
Bank reconciliation
8
Expense management
5
Time tracking
7
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
7
Self-service portal
7
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
8
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
10
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
8.0
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
8
10.0
Dashboards
10
Standard reports
10
Custom reports
10
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

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