Good but not if you're growing
March 24, 2015
Good but not if you're growing

Score 7 out of 10
Vetted Review
Verified User
Software Version
2013
Overall Satisfaction with QuickBooks Pro
Our company has used Quickbooks Pro since 2008 for its basic accounting functions. With Quickbooks Pro, we are able to create purchase orders and process bills, create invoices, pull sales and financial reports. Working with government agencies that frequently like to audit, it is helpful to pull these comprehensive reports. These reports provide a top level view of the company and show insight into future financial decisions.
Quickbooks Pro lacks in the inventory department - we use it only for financial information.
For what Quickbooks Pro offers, it is highly intuitive and organized well. It has been easy to teach to others and I seldom run into issues. In the past, customer service has been stellar but the past few times I've reached out it seems they've moved to a foreign call center that offers little help. Their wonderful customer service was what compelled me to refer others to the software, but now I do so with hesitation.
Quickbooks Pro lacks in the inventory department - we use it only for financial information.
For what Quickbooks Pro offers, it is highly intuitive and organized well. It has been easy to teach to others and I seldom run into issues. In the past, customer service has been stellar but the past few times I've reached out it seems they've moved to a foreign call center that offers little help. Their wonderful customer service was what compelled me to refer others to the software, but now I do so with hesitation.
- Organize expenses.
- Pay vendors.
- Create Financial Statements.
- Easy to reconcile bank statements.
- Inventory!
- Need capability to input sales orders.
- Customer service.
- Ability to approach audits with confidence.
- Less time spent on invoicing and bill payment.
- Clean record keeping.
Although QuickBooks Online does allow for remote capabilities, it just doesn't compare. The template customization is impossible. The desktop interface is not as friendly and not intuitive at all. The online version lacks the back and forth buttons the desktop version provides. I feel much more limited when using the online version versus the Pro.
QuickBooks Desktop Pro Feature Ratings
Using QuickBooks Pro
2 - Accounting and office management. Accounts payable, accounts receivable, and payroll processing.
- Creating invoices
- Paying Bills
- Reconciling Bank Statements
- Preparing Financial Reports
QuickBooks Pro Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available | Escalation required Need to explain problems multiple times Slow Initial Response |
When my computer died and I need to transfer my license to the new computer, my representative found my license and transferred everything over remotely for me. I had to do nothing and I was set up in less than an hour with my full financials restored.