Great for the basics
November 25, 2021

Great for the basics

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Really Simple Systems

Essentially as a tool to record activity with clients.

Pros

  • Allows clear identification of clients and personnel[.]
  • Easy to record activity[.]
  • Clear reminders for tasks to be completed[.]

Cons

  • Really, my main criticism would be of look and feel (which, of course is subjective)[.]
  • Fuzzy searches would improve my use of RSS[.]
  • Automated email could be more automated[.]
  • Easy to see what is happening with business origination[.]

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

Yes

Did implementation of Really Simple Systems go as expected?

Yes

Would you buy Really Simple Systems again?

Yes

The only element letting it down is the ability to integrate with Outlook automatically.
Generally OK, but felt that we were left a little stranded when it came to automated email integration[.]
My use is very basic, but I am very extremely satisfied with the ability to record activity and client information.

Really Simple Systems Feature Ratings

7.5
Customer data management / contact management
10
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
5
Interaction tracking
Not Rated
Not Rated
Case management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
10.0
Task management
10
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
9.0
Mobile access
9

Comments

  • Max Jones | TrustRadius Reviewer
    Max Jones
    commented 3 years ago
    Hi there, This review was generated during our Black Friday campaign and has qualified to receive an amazon voucher. However, this review has no name associated, so please contact marketing@reallysimplesystems.com and we will send you your voucher. Thanks.

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