Fantastic and affordable solution for a LAN, falls short elsewhere though
Updated March 10, 2015
Fantastic and affordable solution for a LAN, falls short elsewhere though
Score 8 out of 10
Vetted Review
Verified User
Software Version
4
Overall Satisfaction with VNC Connect
RealVNC was used by the IT department to gain access to end user's computers in order to provide remote technical support.
Pros
- RealVNC's compatibility was fantastic. With RealVNC server running on a Windows PC you can connect to it using a number of various other clients, so you were not restricted client side to just one product.
- RealVNC was stable and had a small memory footprint, unlike many other remote assistance programs.
- RealVNC was very lightweight and had several options to make it work well on high latency, low throughput connections.
Cons
- RealVNC could definitely come with native encryption built in.
- RealVNC could use an overhaul with their UI in order to make it more user friendly.
- RealVNC improved response time at our company by a fair amount. Instead of having to foot it over to an end user's machine we could first remote in and take a look quickly to see if it was something that could be handled remotely.
- TightVNC,Teamviewer,LogMeIn Rescue
RealVNC is by far the lightest weight solution, if not the most basic for remotely connecting to a computer. Other products are much nicer in that they allow for encrypted access over the internet though and that's where RealVNC falls short.
Using VNC Connect
Evaluating VNC Connect and Competitors
- Price
- Product Usability
- Product Reputation
Pricing and usability were a huge factor in deploying RealVNC. It was not only affordable, but stable and proven.
I would more than likely take into consideration updates and expanded connectivity functions in choosing a remote support product the next time around.
VNC Connect Training
Using VNC Connect
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Connecting to remote machines is straightforward.
- Client is light and resource friendly.
- VNCServer is easy to setup and has lots of useful features such as password protection.
- Program is limited to LAN use unless configured otherwise, but internet access is not a native function.
- Program can tend to be detected as a virus by some antivirus programs.
Yes, but I don't use it
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