A fast and efficient link shortening service
March 12, 2020

A fast and efficient link shortening service

Liam Arbuckle | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rebrandly

We use Rebrandly for every blog post & article we create. It's great because a lot of our documentation uses the short links that Rebrandly creates for us, and when sharing posts on social media channels or in internal knowledge-bases, keeping the links short is the key to getting more clicks on our posts.

Pros

  • Quickly and easily create shortlinks for any link.
  • Manage custom domains.
  • Manage existing shortlinks and delete them quickly.
  • Autoshare the created links to various social media channels.

Cons

  • Ability to categorize links, for example, ones that are for knowledge bases and ones for blog posts.
  • More clicks on our links.
  • Less emails & messages from members/users asking where things are.
Bit.ly and other services that shorten and manage links are great, but there are a few problems:
  • It can be expensive to add your own custom domain - with Rebrandly it's free.
  • With certain products, you aren't able to set the link text, which can lead to confusing links like my.short.link/ah74vt rather than the cleaner my.short.link/rebrandlyreview.
No matter what timezone you're in, the support is fantastic and always fast - for me, it's always been within the hour. And even when I don't get the answers I'm looking for, the support team always attempts to provide me with an alternate solution to the same problem - which is very helpful and kind.

Do you think Rebrandly delivers good value for the price?

Yes

Are you happy with Rebrandly's feature set?

Yes

Did Rebrandly live up to sales and marketing promises?

Yes

Did implementation of Rebrandly go as expected?

Yes

Would you buy Rebrandly again?

Yes

If you're a company that has a large and extensive knowledge base, or a company that shares a lot of posts & news updates, a service like Rebrandly is essential. Rebrandly is by no means the only one out there, but the advantages are:
  • Great offers & deals
  • You can include your own custom domains for free
  • Easy to manage & maintain
  • Fast customer support. I'm in GMT +8, but I always get replies within an hour
If your company/website is more static, with less information flow, link shortening services aren't really essential.

Comments

More Reviews of Rebrandly