Great meeting software at a fair price!
Anonymous | TrustRadius Reviewer
June 18, 2019

Great meeting software at a fair price!

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with RingCentral Meetings

RingCentral Meetings is a versatile platform which enables me to host meetings with multiple people regardless of what device they're using to connect (either a computer, mobile device, even an old fashioned telephone is good enough). I also appreciate the newer annotation features like the whiteboard function to further enhance the meeting functionality. Moreover the screen-share function is extremely useful to help a troubleshoot a problem with another user's device.
  • Internal communications
  • Multi-device connectivity. Not all users have working microphones or video cameras installed on their device. RC Meetings allows users of all types to connect regardless what device they're using even if it's a standard old fashioned telephone line to dial into the meeting
  • Host capabilities to mute other users and control screen annotation
  • Invite function works great. It provides a quick easy way for users to join the meeting without much confusion
  • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
  • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
  • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
  • Reduced time spent managing technical support issues (instead of customers describing problems, they can screen-share to help with the diagnosing process)
  • Whiteboarding has been exceptionally helpful to sketch new concepts and save them for future reference
  • Lack of capability to remote-control smart phones has limited it's screen sharing functionality for us, requiring the need for another software subscription to utilize that function.
RingCentral Meetings has all the standard features one comes to expect from a virtual meeting software. The subscription prices are far for what you get and the service is reasonable. However I still feel the Cisco Webex interface is more streamlined and easier to use. I have never been a big fan of the RingCentral Meetings smartphone interface.
RingCentral meetings is best suited to small businesses with multiple remote employees who need to teleconference as well as engineers wishing to provide technical support to their customers. RingCentral Meetings is less suited to small businesses consisting of a single employee, in which case the meetings application is only beneficial for conferencing with customers which may or may not happen frequently

RingCentral Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
6
Mobile support
4
Desktop sharing
5
Whiteboards
7
Calendar integration
7
Meeting initiation
7
Integrates with social media
6
Record meetings / events
7
Slideshows
Not Rated
Live chat
8
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated