RingEX for the win!
Updated December 03, 2024

RingEX for the win!

Susan Pratt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

I run a property management company where we rely heavily on our phone system. We often need to update or add prompts and support had always been there to help us.

Pros

  • Support
  • IVR options
  • Simplified admin portal

Cons

  • Contact syncing with apple
  • Ability to add different routing depending on business hours is great
It always works!
The routing to correct departments is invaluable and the ability to make oneself unavailable and to have it seamlessly go to the general IVR is awesome.
We didn’t have nearly enough options or automated voice options with Google. RingEX focuses solely on communication and excelled at it, such a robust software.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

I love how it gives us such a professional appearance, allows for my employees to use their device but use a general company phone number and I love how pliable the options are.

RingEX Feature Ratings

10.0
Multi-level Interactive Voice Response (IVR)
10
Call reports
10
Directory of employee names
10
10.0
Answering rules
10
Call park
10
Call screening
10
Message alerts
10
VoIP system collaboration ()
Not Rated
10.0
Mobile app for iOS
10
Mobile app for Android
10

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