Rippling is a Great all-in-one HR Tool
February 08, 2022

Rippling is a Great all-in-one HR Tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits

Overall Satisfaction with Rippling

We love Rippling because it makes everything HR-related, easier. Rippling features we love are managing taxes, FSA plans, insurance enrollment, and more. As I am new to HR, the support feature allows for both easy and quick answers to questions I have. Rippling is constantly making upgrades and they actually take my suggestions into account.
  • Payroll
  • Insurance Enrollments
  • All-in-one HR tool
  • Reminders
  • Sometimes the Support function could be a little better
  • I wish our employees had a Support function or way to ask questions.
  • Rippling saves us a ton of time on most HR functions
Sometimes I wish that there was a phone number we could call and actually talk to a person. Some things are too hard to explain over a chat. I also wish our employees had some sort of support feature. It seems like they aren't actually able to reach out to support ever. In the past, I was emailed a history of the conversation I had with a support person. Then something changed and we weren't sent that anymore. I think I might be able to see it now on the Cases page, but having that in an email after every support chat would be nice. I like to go back and read those to clarify things with my boss or just so I remember what was said.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

I think Rippling is very easy to use overall. It took some getting used to, but once you play around and get familiar with it, it's easy to figure out. The new features are a little confusing, but will just take some getting used to.
Rippling is a great all-in-one payroll feature. It makes things like insurance enrollment, payroll, PTO, workers comp, FSA plans, etc. easier because it is all run by Rippling. Rippling takes care of a lot behind the scenes without us having to put in much effort. There is a great support feature for admins that makes it very quick and easy to get answers to questions. My employees only wish is that there was better support for them, for example, a support phone number to call when they need help.

Rippling Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated