Better not... RUN
November 22, 2019

Better not... RUN

Melanie Haas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We currently use RUN for whole company, but we use it differently in the UK compared to the US. Those is the US have an augmented view of RUN, more of a service center to view your pay, taxes, and how much is taken out for benefits. As for those in the UK, they use it to track their hours, submit pay stubs, and apply for vacation.
  • Easy View Dashboard.
  • Easy to view trends.
  • Quick payment breakdown.
  • Visibility.
  • The work perks opens up a different site. I wish they were integrated.
  • Our employees get paid either way. I think they are happy with the service.
When I was an office manager we were using Intuit to pay and be paid! When I came to a new company we started using ADP, and I now use RUN Powered by ADP for both jobs I work at. I think both services are good, but RUN gets the job done here because we do not need to submit our timesheets - more use it to confirm payments and that the correct taxes are taken out.
I did not have to utilize the support team through RUN yet. So I have yet to experience the support team from ADP.
The sales process had already happened before I had signed on and I was not a decision maker when it come to this. HR here has not had to contact the support team.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

I wasn't involved with the implementation phase

Would you buy RUN Powered by ADP® again?

Yes

Like I have said previously, our companies use the RUN app differently - I would assume it is appropriate for most companies. We use it for our small office in the US, as well as our larger portion of our company in the UK. When it comes down to it, I believe you can demo out ADP.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated