Run to RUN Powered by ADP
April 19, 2021

Run to RUN Powered by ADP

Hope Sinclair | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We are a very small organization and underwent a leadership change in 2017. At that time we went from Trinet to ADP Run. It was a no-brainer to be able to do as I wanted all of my contacts to be local and me to be able to quickly reach the individuals that were helping me run the program, even in the background. We used RUN for payroll services but ended up switching last March due to needing a bit more (like a PEO platform for cheaper insurance). However, being with the larger company now has me ready to go back to RUN as there is not that big of a difference in the platforms beyond the cheaper insurance rates.

Pros

  • Easy access to the platform.
  • Quick responses.
  • Knowledgeable about their products.
  • Ease of access to documents.

Cons

  • learning more about nonprofits they did not pay my nonprofit unemployment taxes for three years which ended up getting me a large penalty.
  • Having a PEO option.
  • Allowing me to send an email and allowing staff to put in their direct deposit info or choosing their insurance similar to what total source does but less expensive.
  • ROI was there but I lost it when I was billed late for them.
  • positive impact is not having to hire a HR person as the platform did it for you.
  • However, things being missed because of the lack of knowledge about nonprofit organizations.
Staff benefitted from access to their payroll and different HR information they questioned. Additionally, some of the benefits that were available may not have been most utilized the way I should have been doing. However, coming from our previous platform to this one, we definitely got our monies worth. The platform again was very easy to use and clearly understandable.
I went from RUN to workforce now and see now that it was a very bad decision. I enjoy not having to do things with regard to inputting new hires, etc. I am hoping RUN can adopt the option of sending an email to new hires that allows them to put their own information in similar to what Workforce does.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

QuickBooks Online, ADP Workforce Now, Microsoft 365 (formerly Office 365), Zoom
RUN was the first platform I used in my current role. Switching to another really made me miss RUN. RUN is very attentive to needs, their chat is easy to locate and they are responsive. I enjoyed RUN but was hoping for a more all-inclusive platform that provided a one-stop-shop. I think if RUN could provide the insurance options where staff can log in to select benefits and add their direct deposit, etc.

RUN Powered by ADP® Feature Ratings

Payroll Management
7.3
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
3
Direct deposit files
10
Salary revision and increment management
6
Reimbursement management
Not Rated

Comments

  • Rebecca H | TrustRadius Reviewer
    Rebecca H
    (Vendor Representative) commented 4 years ago
    Hope, We couldn't be more pleased to hear that our partnership empowered you to handle your human capital management needs with ease -- allowing you to plug that valuable time back into your non-profit business. We appreciate your feedback on your experience in RUN and have passed it along to our Product Team for review. Sincerely, Your RUN Powered by ADP® Team

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