Just switched to ADP & I'm a happy user
April 22, 2021

Just switched to ADP & I'm a happy user

Miriam Rangel-Silos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I have use Zip Recruiter but did not benefited from the service & started to use Employee Handbook Wizard but was not able to complete yet because I could not edit some standard sections.
The RUN Powered by ADP is being used by the payroll department only not the entire company. We have no business problems to address.
  • Their website is easy to use.
  • Easy access to customer service.
  • Video Tutorials
  • Faster way to reach customer service
  • The service request is not as fast as a chat request.
  • Service request response
  • Chat customer message
  • In house check
  • Off cycle date payroll
We just started with RUN powered by ADP about 1 month ago and none of our employees have download it the app. So at this moment no benefits or employees experienced I can tell you about.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

No

Would you buy RUN Powered by ADP® again?

Yes

I recommend RUN to another colleague.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated