Just switched to ADP & I'm a happy user
April 22, 2021

Just switched to ADP & I'm a happy user

Miriam Rangel-Silos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I have use Zip Recruiter but did not benefited from the service & started to use Employee Handbook Wizard but was not able to complete yet because I could not edit some standard sections.
The RUN Powered by ADP is being used by the payroll department only not the entire company. We have no business problems to address.

Pros

  • Their website is easy to use.
  • Easy access to customer service.

Cons

  • Video Tutorials
  • Faster way to reach customer service
  • The service request is not as fast as a chat request.
  • Service request response
  • Chat customer message
  • In house check
  • Off cycle date payroll
We just started with RUN powered by ADP about 1 month ago and none of our employees have download it the app. So at this moment no benefits or employees experienced I can tell you about.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

No

Would you buy RUN Powered by ADP® again?

Yes

I recommend RUN to another colleague.

RUN Powered by ADP® Feature Ratings

Payroll Management
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated

Comments

  • Rebecca H | TrustRadius Reviewer
    Rebecca H
    (Vendor Representative) commented 5 years ago
    Miriam, We couldn't be more pleased to hear that our partnership empowers you to handle your human capital management needs with ease -- allowing you to plug that valuable time back into your business. We appreciate your feedback on your experience in RUN and have passed it along to our Product Team for review. Sincerely, Your RUN Powered by ADP® Team

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