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Quick and Easy to Use
Updated August 29, 2023

Quick and Easy to Use

Kim Olsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I have used Zip Recruiter to research resumes, I have called the HR desk a few times and was always given great advise. We still need to finalize our handbook.
I currently use RUN Powered by ADP for processing payroll and tax reporting
  • Easy to use
  • Tax reporting reports easy to create
  • Payroll processing quick to enter
  • Payroll funds withdrawal more consistent depending when payroll is processed
  • RUN Powered by ADP is reasonable priced
We are a small firm but I know a few of us use the site to review paystubs and update direct deposit information. Need to try and get employees in the habit of logging in.
I actually just downloaded the app last week. Looking forward to trying to prepare payroll from it soon
This is the first time that I have been the main person preparing payroll. In the past I was more of the liaison between accountant and payroll person.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

I wasn't involved with the implementation phase

Would you buy RUN Powered by ADP® again?

Yes

I have been using RUN Powered by ADP for two years. It is very easy to get around the site, easy to use in all sections. I really haven't come across any areas that I feel are less appropriate.

RUN Powered by ADP® Feature Ratings

Payroll Management
9.8
Pay calculation
9
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10

Using RUN Powered by ADP®

1 - We use RUN for processing payroll, workers compensation, HR 411 functions (Zip Recruiter and Career Plug). I routinely use sample forms and run reports.
1 - Management and HR background as using the RUN program has confidential information that not everyone should be privy to.
  • Payroll
  • HR 411
  • Workers Comp
  • Reporting
  • Recruiting
  • 401K
  • Health benefits
We were very unhappy with our last payroll company. We have been using ADP for about three years and everything has been very easy to use. Communication is easy with representatives. When I first started using RUN about 2 years ago chat time seemed to be longer but this past year no problems.

Evaluating RUN Powered by ADP® and Competitors

Yes - We used APS payroll
  • Ease of Use
  • Other
Good reputation from acquaintances
Unfortunately I wasn't involved in the selection process as I have only been with the company for two years and they acquired ADP prior to hiring me.

RUN Powered by ADP® Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Difficult to get immediate help
When asking HR questions, new hire procedure, termination procedure and processing a bonus check
I have never encountered an issue that hasn't been taken care of.

Using RUN Powered by ADP®

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Payroll processing
  • New Hire processing
  • Reports
  • I'm not too familiar with certificate of insurance so a little cumbersome
Yes - I have only used it a couple of times and it seems to work
I haven't run into any issues to date